Guarantees

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Guarantees

Shipping and Handling Charges

United States:

All orders for 3 or more products qualify for FREE shipping!
When you place an order, the system will estimate shipping cost and delivery dates based on the availability of the items and the shipping options chosen.

Shipping and Handling charges are determined strictly by the weight and destination of your order. Cost is based on quantity, weight of product and insurance if desired. If you chose to ship without insurance we cannot be responsible for any lost or damaged orders.

Delivery terms:

Orders are shipped via the United States Postal Service unless otherwise specified.

International Duties/Taxes:

Please be aware that we are not responsible for any duties or value-added taxes that may be assessed by your local Customs office.

Turn around time:

Orders are shipped on Wednesdays and Fridays. Orders are generally processed and shipped within 72 hours depending upon size of order and quantities in stock. Occasionally, orders do take longer if a product is placed on back order. If prompt delivery is a concern, please email us for product availability.

Order History, Order Status, and Reorder

It is very easy to find a history of all the orders that you’ve placed, or the status of a current order. Click on “My Account” and sign in if you have not already done so. Once you sign in you will see “My Orders” which is a list of the previous and current orders that you have placed, click on any one of them to see the details of that order. If an order has already been shipped, you can click “Tracking Number” for that order to find out what the current status is and when it is expected to be delivered.

Order and Shipping Confirmation E-mails

When your order is received, we’ll send you an e-mail confirming your order. Then, when your order is shipped, we’ll send you a shipment confirmation. It will include the following information:

  • Items purchased
  • Payment information
  • Shipping method
  • Shipping information
  • Tracking number

Secure on line shopping:

We know that it is important to feel safe while giving credit card information over the Internet. In order to protect your information we provide protocol for personal data and credit card encryption. Encryption is the process by which software scrambles all data in transit to jubskincare.com. We process all credit card information with the leading provider in Internet Merchant Services.

Prices, Charges, and Payment:

All prices are in U.S. Dollars. All charges must be paid in U.S. dollars. All international money orders must be drawn from U.S. funds. jubskincare.com, reserves the right to change the prices of merchandise sold on this web site at any time.

Confidentiality of Information Guarantee:

Jubskincare.com does not sell or distribute any information we acquire directly from our customers. This includes your e-mail address, postal address, phone number, and any other personal data. We honor your right to privacy!

Returns Policy

Our Satisfaction Guarantee:

We are fully committed to your satisfaction. If you’re not satisfied with our product within the first 60 days, we will give you a full refund. We will even reimburse the return shipping costs. All that we ask is that you include a brief note explaining the reason behind your dissatisfaction. It is our goal to be constantly improving, so let us know how we can serve you better – we value your feedback. And when you are satisfied, please share the great value by telling your friends and family about Jub!

How to return a product:

  • Login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button.
  • We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
  • Pack items safely for shipping
  • All packages must be sent through a traceable and insurable method. Jub is not responsible for return items that are lost in the mail.
  • All returns will be credited to the original form of payment.
  • Please allow up to 30 days for us to receive your return and process your credit. Once the return is processed, we will send an e-mail confirmation of your credit. Please allow one to two billing cycles for the credit to appear on your statement.
  • Ship the product to the address listed below.

Ship returns to:

Jub
7708 211th Ave E.
Bonney Lake, WA 98391

We will refund your credit card within 30 days of receiving your return.

Disclaimers

We do not make any medical claims nor do we suggest you stop any type of medication when trying our products. Please pay close attention to the ingredients of our products and order carefully based on our detailed descriptions. If you have an allergic reaction to any of our products, we cannot be held responsible so please, before using any new product, consult your doctor if you have allergies. We guarantee our product is proudly made in the USA.

Medical Disclaimer: Our products are believed by the manufacturer to provide significant user satisfaction based on testimonials and anecdotal reports from users. Accordingly, Jubskincare.com must by law issue the following disclaimer: Jubskincare.com does not make or imply any medical claims for products we manufacture and/or sell. These products are not medical devices and cannot be relied on to supply medical benefits and they are not a substitute for proper medical care. If you have any questions or concerns regarding allergies please consult your physician or herbalist prior to purchasing our products. We do not accept responsibility for ingestion or improper use of our products. Different skin types might be sensitive to certain ingredients so it is suggested to test an area prior to full application.

Jubskincare.com does not make or imply any medical claims for products we manufacture.

Indemnification:

All customers and users of Jub, LLC, this web site, and the merchandise contained within agree to indemnify and hold Jub, LLC, jubskincare.com, its employees, suppliers, and affiliates harmless from any dispute which may arise from a breach of this agreement. In addition, the customer agrees to hold Jub, LLC and jubskincare.com, harmless from any claims and/or expenses, including any and all reasonable attorney’s fees and court costs, related to the customer’s use of this web site and the merchandise contained within.

Terms of Service:

Jubskincaare.com, reserves the right to refuse service to anyone.

Questions

Please direct all questions and comments to info@jubskincare.com.